Onboarding
Why do I need to validate my nominee?
Due to a recently introduced regulation by SEBI, every customer needs to authenticate their choice of selecting or not selecting a nominee. At Glide Invest, we have made Nominee a mandatory requirement, as we strongly believe its the right option for ...
How do I cancel my Bank Mandate?
There is a lot of effort taken by our team to setup your mandate. However, if you choose to cancel your bank mandate (or emandate), you may do so by following the process below: Raise a support ticket from the app, requesting for a mandate ...
Can I invest with a HUF account?
Yes, you can create a HUF account with Glide Invest. However, the setup needs to be done manually through our customer support team. Once the account is setup, then all transactions can be done through the app just like a normal user. By forming a ...
Can I create an account for a minor?
Yes, you can create an account for a Minor with Glide Invest. However, the setup needs to be done manually through our customer support team. Once the account is setup, all transactions can be done through the app just like a normal user. Step-1: ...
What is Full KYC? How can I get KYC verified at Glide Invest?
Full KYC is the process by which your KYC verification is performed in-person or via biometric at authorised points of acceptance. As this process has gotten digitised in India, full KYC through Aadhaar-based OTP is now possible completely online and ...
Can NRI customers invest through Glide Invest app?
No, at this point, we are not permitting NRI customers to invest through our app. We will enable this feature in the near future. If you are a NRI customer, do go ahead and register on the app and complete your KYC. We will notify you as soon as ...
What is the difference between eMandate and paper-based Mandate?
There are 2 methods of getting your mandate approved through our application: eMandate (or electronic Mandate): this mandate is setup using your Netbanking or Debit Card through your bank's website. It takes about 5-7 working days for your bank to ...
What does "Politically Exposed Person" mean?
According to Financial Action Task Force (FATF), a Politically Exposed Person (PEP) is an individual who has or has been entrusted with prominent public function. Individuals who are have been entrusted with prominently public functions typically ...
What is eKYC? Why is my investment limited to Rs. 50000?
KYC, or Know your customer, is the process of identifying a customer with a goal of detecting and avoiding fraud in financial transactions. It is legally binding to financial institutions including banks and NBFC’s. As per UIDAI, eKYC is a paperless ...
Are my personal and bank details safe with this app?
Yes, we are a Registered Investment Advisor (RIA) with Securities and Exchange Board of India (SEBI). Your money never passes through our bank account and we follow strict encryption & security protocols. The app is secured with a four digit personal ...
What does Get Investment Ready on the app refer to?
Get Investment Ready section on the app refers to five easy steps that every investor must go through before they can start transacting in goals and funds. We require this information to register you with our technology partner, and also share the ...
How do I change my email ID?
Currently, we do not allow investors to change their email address directly through the application. In order to change your email address, please send an email to support@glideinvest.com from your old email ID, stating that you would like to change ...
How do I modify the bank mandate submitted to you?
Currently, we do not support modification of your bank mandate through the app. Please contact customer support to modify your bank mandate.
Can I use two banks to purchase mutual funds?
No, at this point in time, we only support the usage of one bank account for your investments.
Why does the bank mandate form contain an amount of Rs. 2,00,000?
As a default number and in order to avoid multiple mandates in case of multiple SIPs, for our paper mandate, we take a broad approval of Rs. 2 Lac from our customers. Remember that the mandate is just an authorisation document. Having a bank ...
Are there any charges for a bank mandate?
At Glide Invest, we do NOT charge anything for registering or using your bank mandate, but your bank may impose a fee for registering the mandate. You may contact your bank for further details.
What is a bank mandate? Why is it needed?
A bank mandate is an authorised document submitted by you, the account holder, to your bank to authorise Glide Invest to transfer money from your bank account to the bank account of the Mutual Funds based on the orders placed by you. This transfer is ...
What is Netbanking?
Netbanking is a service provided by your bank to enable and facilitate you to make fund transfers directly from your bank account through the internet. To facilitate Netbanking payment, you must have Netbanking enabled in your bank account as well as ...
Why do you need my bank account details?
As per regulation from SEBI, we need to verify that the bank account details submitted by you belong to you. Further this bank account will be used to deduct money for investments across Mutual Fund houses. When you sell a mutual fund, money is ...
My Bank Verification failed. Please help.
We verify your bank account by depositing one rupee into your account. In return, your bank shares the name registered with the bank account. (This process is also popularly known as Penny Drop.) We then use a matching algorithm to match the name ...
Can I invest from a bank account that belongs to a family member or a friend?
No, as per SEBI regulations, you are only allowed to invest through your own bank account.
I am a Non-Resident Indian. Can I invest in Glide Invest?
No, currently we do not accept registrations from investors with NRE and NRO bank accounts. Additionally, investors cannot invest in Mutual Funds in India with foreign bank accounts.
Why am I being made to sign the FATCA declaration?
The Foreign Account Tax Compliance Act (FATCA) is an American act requiring all financial institutions to report the identities and assets of all American citizens currently not residing in America. This is to ensure that tax evasion does not take ...
What is KYC & why do you need it?
Know Your Customer (KYC) is a regulatory requirement to ensure protection of customers against fraud, money laundering and illegal activities. You provide certain identity information like PAN card and the data is stored at a safe and secure place. ...
Why was my bank mandate rejected? What should I do now?
Your bank may reject your mandate for several reasons, but the most common reason is either because of a signature mismatch between the mandate form and what your bank has on it's records, or because of not receiving a clear picture of the mandate ...
Do you offer joint accounts?
No, we currently do not offer joint accounts in our app. If this is an important aspect for you, please write to us as it will help us better understand the priorities of our customers.
How can I change my nominee?
We do not allow you to change your nominee directly through the app. Please contact customer support in case you would like to change your nominee.
Can I add more than one nominee?
No, you can only nominate one person as a nominee for the time being. We will add multiple nominees in future versions of the app based on customer demand for the same.
Do I need to nominate a nominee for my holdings?
As per the SEBI Circular (SEBI/HO/IMD/IMD-I DOF1/P/CIR/2022/105) dated July 29, 2022, Investors subscribing to mutual fund units on or after October 1, 2022, should either provide “Nomination” details OR they need to confirm on “Opting out of ...
How do I start investing?
Once you login to the application, follow the 5-step process to register yourself. We have simplified the process as much as we could to make it intuitive and friendly. Before you begin, make sure you have the following handy: PAN Card Bank ...
Do I need a DEMAT account?
Investing in mutual funds directly does not require a demat account (short for Dematerialized account). All your mutual fund units are stored in an electronic format and are attached to your folio number, both of which are maintained by the AMC whose ...