Will I get notified if there’s a transaction failure?
Yes, you shall get notified about any transaction failure via email and/or sms. While we keep a constant lookout for failed transactions, we encourage you to contact customer support in case of any failures.
What are the cut-off times for transactions?
We have partnered with BSE Star for transacting in mutual funds. All online transactions sent to BSE Star are routed through the bank accounts of the Indian Clearing Corporation Limited (ICCL), from where they are routed to the respective bank ...
How do payments via AutoPay work? When will my money get debited from my bank account?
AutoPay, as the name suggests, is the payment method we use once your mandate is approved, to facilitate the transfer of funds from your bank account to the mutual fund company. By selecting the AutoPay option on the Glide Invest app, your money will ...
I missed my payment! My payment failed! Please Help
When an order is placed on our app, our partner BSE Star gives our customers time until the next working day 9:30am (T+1 9:30am) to complete the payment. In the meantime, it goes ahead and places a Provisional Order with the AMC. The AMC takes this ...
Where can I find details about my transactions?
You can check updates on your transactions in the notification section in your profile. You will also get notified about your transactions through emails and SMS. You can download your transaction history from Profile > Investment History > Reports.
What is Full KYC? How can I get KYC verified at Glide Invest?
Full KYC is the process by which your KYC verification is performed in-person or via biometric at authorised points of acceptance. As this process has gotten digitised in India, full KYC through Aadhaar-based OTP is now possible completely online and ...